HubSpot CRM vs Zoho CRM
Comparing two industry leaders in crm. See how pricing, features, and user ratings stack up.
HubSpot CRM
FreemiumInbound marketing, sales pipeline management, customer service, and full CRM platform.
Core Features
Zoho CRM
FreemiumComprehensive cloud CRM that empowers sales organizations with omnichannel communication.
Core Features
Feature Breakdown: HubSpot CRM vs Zoho CRM
See which capabilities are supported out of the box by each platform.
| Feature / Capability | HubSpot CRM | Zoho CRM |
|---|---|---|
| Contact Management | ✓ Included | — |
| Email Tracking | ✓ Included | — |
| Meeting Scheduler | ✓ Included | — |
| Pipeline Analytics | ✓ Included | — |
| Zia AI Prediction | — | ✓ Included |
| Omnichannel Comms | — | ✓ Included |
| Blueprint Process | — | ✓ Included |
| Custom Reports | — | ✓ Included |
Editorial Verdict
Which One Should You Pick?
Choose HubSpot CRM if:
You need Contact Management and Email Tracking, and prefer a freemium model starting at $20/month. With a 4.6 rating, it is ideal for teams focused on speed and simplicity.
Choose Zoho CRM if:
You prioritize Zia AI Prediction and Omnichannel Comms, and want a solution rated at 4.4/5.0. Its starting tier at $14/month makes it a top competitor for scaling workflows.
More Comparisons in crm
Explore other alternative head-to-head guides
$20/mo vs $49/mo • Features & ratings.
Read comparison →$20/mo vs $14/mo • Features & ratings.
Read comparison →$20/mo vs $29/mo • Features & ratings.
Read comparison →$20/mo vs $15/mo • Features & ratings.
Read comparison →Frequently Asked Questions
Which is better: HubSpot CRM or Zoho CRM?
HubSpot CRM is rated 4.6/5.0 (starts at $20/mo), while Zoho CRM is rated 4.4/5.0 (starts at $14/mo). Choose HubSpot CRM for Contact Management and Email Tracking, or Zoho CRM for Zia AI Prediction and Omnichannel Comms.
Is HubSpot CRM cheaper than Zoho CRM?
No, Zoho CRM is more affordable starting at $14/month compared to HubSpot CRM ($20/month).
Do HubSpot CRM or Zoho CRM offer free plans?
HubSpot CRM offers a freemium plan, whereas Zoho CRM operates on a freemium tier. Review the side-by-side feature matrix above to see exact tier inclusions.