Zoho CRM vs HubSpot CRM
Comparing two industry leaders in crm. See how pricing, features, and user ratings stack up.
Zoho CRM
FreemiumComprehensive cloud CRM that empowers sales organizations with omnichannel communication.
Core Features
HubSpot CRM
FreemiumInbound marketing, sales pipeline management, customer service, and full CRM platform.
Core Features
Feature Breakdown: Zoho CRM vs HubSpot CRM
See which capabilities are supported out of the box by each platform.
| Feature / Capability | Zoho CRM | HubSpot CRM |
|---|---|---|
| Zia AI Prediction | ✓ Included | — |
| Omnichannel Comms | ✓ Included | — |
| Blueprint Process | ✓ Included | — |
| Custom Reports | ✓ Included | — |
| Contact Management | — | ✓ Included |
| Email Tracking | — | ✓ Included |
| Meeting Scheduler | — | ✓ Included |
| Pipeline Analytics | — | ✓ Included |
Editorial Verdict
Which One Should You Pick?
Choose Zoho CRM if:
You need Zia AI Prediction and Omnichannel Comms, and prefer a freemium model starting at $14/month. With a 4.4 rating, it is ideal for teams focused on speed and simplicity.
Choose HubSpot CRM if:
You prioritize Contact Management and Email Tracking, and want a solution rated at 4.6/5.0. Its starting tier at $20/month makes it a top competitor for scaling workflows.
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Which is better: Zoho CRM or HubSpot CRM?
Zoho CRM is rated 4.4/5.0 (starts at $14/mo), while HubSpot CRM is rated 4.6/5.0 (starts at $20/mo). Choose Zoho CRM for Zia AI Prediction and Omnichannel Comms, or HubSpot CRM for Contact Management and Email Tracking.
Is Zoho CRM cheaper than HubSpot CRM?
Yes, Zoho CRM starts at $14/month, which is lower than HubSpot CRM ($20/month).
Do Zoho CRM or HubSpot CRM offer free plans?
Zoho CRM offers a freemium plan, whereas HubSpot CRM operates on a freemium tier. Review the side-by-side feature matrix above to see exact tier inclusions.