Freshsales vs Pipedrive
Comparing two industry leaders in crm. See how pricing, features, and user ratings stack up.
Freshsales
FreemiumAI-powered sales CRM software that accelerates revenue with contact scoring and multichannel engagement.
Core Features
Pipedrive
PaidSales-focused customer relationship management tool that visualizes your sales pipeline.
Core Features
Feature Breakdown: Freshsales vs Pipedrive
See which capabilities are supported out of the box by each platform.
| Feature / Capability | Freshsales | Pipedrive |
|---|---|---|
| Freddy AI Insights | ✓ Included | — |
| Built-in Phone & Chat | ✓ Included | — |
| Visual Sales Pipeline | ✓ Included | — |
| Deal Management | ✓ Included | — |
| Visual Pipelines | — | ✓ Included |
| Sales AI Assistant | — | ✓ Included |
| Revenue Forecasting | — | ✓ Included |
| Workflow Automation | — | ✓ Included |
Editorial Verdict
Which One Should You Pick?
Choose Freshsales if:
You need Freddy AI Insights and Built-in Phone & Chat, and prefer a freemium model starting at $15/month. With a 4.5 rating, it is ideal for teams focused on speed and simplicity.
Choose Pipedrive if:
You prioritize Visual Pipelines and Sales AI Assistant, and want a solution rated at 4.5/5.0. Its starting tier at $14/month makes it a top competitor for scaling workflows.
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Which is better: Freshsales or Pipedrive?
Freshsales is rated 4.5/5.0 (starts at $15/mo), while Pipedrive is rated 4.5/5.0 (starts at $14/mo). Choose Freshsales for Freddy AI Insights and Built-in Phone & Chat, or Pipedrive for Visual Pipelines and Sales AI Assistant.
Is Freshsales cheaper than Pipedrive?
No, Pipedrive is more affordable starting at $14/month compared to Freshsales ($15/month).
Do Freshsales or Pipedrive offer free plans?
Freshsales offers a freemium plan, whereas Pipedrive operates on a paid tier. Review the side-by-side feature matrix above to see exact tier inclusions.