Pipedrive vs Freshsales
Comparing two industry leaders in crm. See how pricing, features, and user ratings stack up.
Pipedrive
PaidSales-focused customer relationship management tool that visualizes your sales pipeline.
Core Features
Freshsales
FreemiumAI-powered sales CRM software that accelerates revenue with contact scoring and multichannel engagement.
Core Features
Feature Breakdown: Pipedrive vs Freshsales
See which capabilities are supported out of the box by each platform.
| Feature / Capability | Pipedrive | Freshsales |
|---|---|---|
| Visual Pipelines | ✓ Included | — |
| Sales AI Assistant | ✓ Included | — |
| Revenue Forecasting | ✓ Included | — |
| Workflow Automation | ✓ Included | — |
| Freddy AI Insights | — | ✓ Included |
| Built-in Phone & Chat | — | ✓ Included |
| Visual Sales Pipeline | — | ✓ Included |
| Deal Management | — | ✓ Included |
Editorial Verdict
Which One Should You Pick?
Choose Pipedrive if:
You need Visual Pipelines and Sales AI Assistant, and prefer a paid model starting at $14/month. With a 4.5 rating, it is ideal for teams focused on speed and simplicity.
Choose Freshsales if:
You prioritize Freddy AI Insights and Built-in Phone & Chat, and want a solution rated at 4.5/5.0. Its starting tier at $15/month makes it a top competitor for scaling workflows.
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Which is better: Pipedrive or Freshsales?
Pipedrive is rated 4.5/5.0 (starts at $14/mo), while Freshsales is rated 4.5/5.0 (starts at $15/mo). Choose Pipedrive for Visual Pipelines and Sales AI Assistant, or Freshsales for Freddy AI Insights and Built-in Phone & Chat.
Is Pipedrive cheaper than Freshsales?
Yes, Pipedrive starts at $14/month, which is lower than Freshsales ($15/month).
Do Pipedrive or Freshsales offer free plans?
Pipedrive offers a paid plan, whereas Freshsales operates on a freemium tier. Review the side-by-side feature matrix above to see exact tier inclusions.